Informed Eldercare Decisions, Inc. - Caregiving Services and Elder Care Issues.
450 Washington Street, Suite 108
Dedham, MA 02026
Toll Free Number: (800) 375-0595
Phone Number: (781) 461-9637
Fax Number: (781) 461-9638
Web Address: www.elderlifeplanning.com
Support Services to Family Caregivers of Aging Parents
SPECIALIZED CAREGIVER SUPPORT SERVICES EXPANDING TO MEET GROWING DEMAND
What we mean by “specialized” caregiver support services?
For more than 20 years, Informed Eldercare Decisions has provided services to family caregivers who have sought our assistance while they were faced with difficult decisions concerning an aging family member. Due to the pressures of work, geographic distance, or other demands, it’s not always possible for concerned family members to manage the many tasks involved in care giving. Those not well acquainted with the fragmented service delivery system, often find it confusing and difficult to negotiate.
It can be especially difficult when a family member has suffered a serious stroke, has a complex diagnosis such as Parkinson’s disease, Alzheimer’s or other dementia or is being treated for a prolonged mental illness that may be further complicated by difficult to manage behavioral issues.
These caregiving issues can also be the source of friction among extended family members resulting in disagreements over the best course of action to take among many care options.
The uninsured costs of such care can place a strain on the financial resources of those needing care, as well as those caring for them.
We also provide clinical consulting services to law firms and trust departments who are involved with complex eldercare cases such as, elder abuse, financial exploitation and guardianship proceedings.
Keywords: Aging parents, caregivers of aging parents, long-distance caregiving, long-term care, home care services
Interview Q&A
How long have you been in business?
We have been providing private eldercare counseling services in Eastern Mass since 1996.
What is your primary product or service?
For more than 20 years, Informed Eldercare Decisions, LLC, has provided services to family caregivers who have sought our assistance when they were faced with difficult decisions concerning an aging parent or a disabled family member.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Our president, Bob O'Toole, LICSW, is an experienced Professional Geriatric Care Specialist. Bob is a founding member of the national network of social work and health care professionals known as the National Association of Professional Geriatric Care Managers, and he is a former editor of the Geriatric Care Management Journal.
Prior to founding Informed Eldercare Decisions, Bob worked for 10 years as a senior administrator in the Massachusetts Home Care System and for one of the leading private long term care consulting firms.
Bob has contributed chapters to two books on elder care and geriatric care management issues, and has written numerous articles on the delivery of elder care in the private marketplace. His articles have appeared in Geriatric Care Management Journal, Compensation and Benefits Management, EAP Digest, Workspan, Health Insurance Underwriter and Inside Case Management.
How do you differentiate yourself from other businesses in your category and area?
We specialize in difficult and challenging cases. This means that the disabled family member may have a complex diagnosis such as advanced dementia or a serious psychiatric disorder, or there may be complicated family issues that need to be resolved before a care plan is agreed upon by all parties.
We also have extensive experience in cases involving legal issues including conservatorship and guardianship.
How many locations do you have and do you have plans to expand?
We have locations in Norfolk County, Middlesex County and Plymouth County and also serve the metro Boston area.
Provide detailed directions to your location
Directions to Informed Eldercare Decisions, Inc.
450 Washington Street-Suite 108
Dedham, MA 02026
From the South-Our office is less than half an hour from Quincy.
Take I-95 North to Exit 15 A(Sign says Dedham-Boston Rt 1 North)
Note: Road signs from Quincy can be confusing. 1 highway sign reads "I-93 S/RT-3 S"
(but that will bring you to 95 north)
Exit onto Rt 1 at exit 15A (that section of Rt 1 is also known as Providence highway)
Go straight for 1.2 mi pass strip malls on both sides. After Best Buy store get in LEFT lane.
When you get to the traffic light(4th set of lights from 15 A exit ramp you'll see a large GULF gasoline station
Go left at that light and the take an immediate left again at the back of the Gulf Station.(Bryant ST)
Bryant Street connects to Washington street (You'll pass Town Hall on left and come to Fire station at intersection of Bryant and Washington.
Go left at the Fire Station.
Our building is next door to the Fire Station. It's a large Wood Frame Buiding known as the "Ames School House Office Center”
We have parking lots in both the front and back of the building. If you park in front come in the main entrance and Suite 108 is immediately to your right off the lobby.
What type of payments do you accept?
Are services are exclusively fee-based. We do not accept Medicare, Medicaid or other publicly funded payments.
Which areas do you service?
Norfolk County, Middlesex County and Plymouth County and also serve the metro Boston area.
Who owns your company or runs daily operations?
Our founder and president, Robert E. O'Toole, MSW, LICSW.
What are your hours of operation?
8:00 a.m. to 5:00 p.m. Monday-Friday, Eastern Time.
What is the best compliment anyone can give you?
Our services provided family caregivers with reassurance and peace of mind.
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