Functional, technical, analytical and managerial services provide for HRIS
Functional, technical, analytical and managerial services provide for HRIS implementations and post-implementation support. Servicing medium to enterprise level business since 1991...
...operations moved to Indianapolis, where it was incorporated into CGServices USA Inc. Services were added to provide both functional and technical support as well as client executive sponsorship for the implementation of several different systems in one environment. Growth throughout the USA included many Fortune 50, 100, and 500 companies. Systems included PeopleSoft, Kronos, ADP, as well as custom applications and interfaces using Microsoft Access.
Keywords: HRIS, ADP, PeopleSoft, Kronos, ReportSmith, implementation, post-implementation, payroll conversion, business analysis, project management
Interview Q&A
How long have you been in business?
CGS started as a sole proprietorship in 1991 as Caldeonian Services... With the expansion of services the name was modified to Caledonian Group Services and finally name as CGServices USA Inc upon incorporating...
What is your primary product or service?
Our motto is "advanced hris solutions, whenever it is needed... (tm)" We work with ADP, PeopleSoft and Kronos systems and provide full life cycle services for both the project as well as the software. Depending on the clients needs we can run the entire project or just step in where needed... This includes functional, technical, analytical as well as managerial...
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
CGS was started by Garrett O'Brien after performing an implementation while temping for a biotech firm in 1990. The prject was supposed to last 5 months and was completed in three... Given he did not know anything about payroll never mind IT and computers at the time, everything was learned on the fly... Today the learning continues byt in a much more structured environment...
How do you differentiate yourself from other businesses in your category and area?
We focus not only on the system(s) being implemented but on the whole HRIS environment -- it is not uncommon to find issues during an implementation that is being gummed up by faulty processes or a dirty database outside of the implemented system, Most consultantcies will not address issues like this as it is either outside the original work scope and/or outside their work skills... CGS steps up to the plate and will renegotiate the work scope and if additional resoucrces are needed the are sought with the client's blessing... Our last name is Services but it is our first aim...
How many locations do you have and do you have plans to expand?
currently ther is only one office - we are looking to expand not only with number of resources and locations but with our services as well...
Provide detailed directions to your location
Boston MA
What type of payments do you accept?
Company check or Pay Pal..
Which areas do you service?
_ Payroll, Benefits, Time and Attendance, Human Resource technologies as well as business intelligence
_ Project assistance and management
_ Payroll administration temp services
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Who owns your company or runs daily operations?
Garret O'Brien -- he is both the executive offices as well as the principal consultant
What are your hours of operation?
Monday through Thurday 8 AM - 6 PM, Fri 8 AM - 1 PM
Contact CGServices USA Inc:
